Business Consulting Services

Kanuck Consulting is designed to give businesses the customized guidance that is needed to succeed in today’s economy. Now, more than ever, businesses of all sizes need to run efficiently and most importantly, they need to be profitable. With over 30 years of professional experience, our expertise covers everything from the basics of credit and collections to creating a high level growth strategy and vision for your business. Not only can we guide you on what needs to be done to make your business more efficient and profitable, we provide the experience to help you execute the plan.

We measure our success in satisfied customers, and we earn your satisfaction by exceeding your goals for profitability and growth.

Areas of Focus - Customer Loyalty and Customer Listening:

• Baseline measurement of current feedback process and internal benchmarking
• Intimate industry knowledge of current technology platforms and quick access to world class research organizations
• Hybrid customer contact strategy development bridging sales and marketing, field and inside sales
• Custom data integration models between CRM, Call Center software, survey platforms, and other customer data systems
• Channel customer satisfaction programs

Areas of Focus - Risk Management:

• Credit Limit Development; Credit Policy Development
• Portfolio Risk Management; Data Integration and Analysis
• International Risk Management
• Data Collection Processes - Data Providers and Analysis
• Credit, Collections and Orders-to-Cash improvement
• Sales & Marketing
• Customer feedback and satisfaction

Areas of Focus - Sales Performance and Revenue Growth Strategy:

• Extensive experience with global data integration for CRM / ERP / Supply Chain platforms for start-up & high growth enterprise
• Business & Management consulting expertise in sales, operations, marketing; new product sales rollout
• Reorganizing under-performing teams; extracting more value from existing customers; redeploying existing products to new customers
• Proven success launching complex distribution networks - direct sales w/ field & inside sales working in concert; strategic partnerships & 3rd party channels
• High-growth SaaS – entering new and established markets